Consultation Services

RCHI offers customized, cost-effective health care consultations to assist facilities with continuous quality and safety improvement. Consultation services are provided by certified professionals in health care quality and include the following:

  • Root Cause Analysis

  • Failure Mode and Effect Analysis

  • Data Analytics and Education

  • Review of Quality Improvement/Performance Improvement Programs

  • Team STEPPS Training

  • Population Health

  • Disease Management

  • Health Information Technology

  • Accountable Care

  • Cyber Security Risks

  • Telehealth/Virtual Care

Health Literacy

Health Literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate healthcare decisions. Approximately 80 million U.S. adults have limited health literacy.

How Can RCHI Help?

  • Teach the health care team on patient-provider communication gap, which is one of the reasons for preventable readmissions.

  • Introduce communication methodologies to assist the health care team to improve interpersonal communication with patients.